DASHA is a luxury fashion brand known for its exquisite craftsmanship, innovative designs, and commitment to empowering women. Each piece is meticulously created with a blend of elegance and creativity, offering unique, handcrafted fashion that embodies sophistication and exclusivity. Our collections are designed for those who value quality, artistry, and timeless style.

You can determine your size by referring to our detailed DASHA size guide, available on our website. For the perfect fit, we recommend following the specific measurement instructions provided in the "How to Measure for Your Perfect Fit" section, or you can select your size if you already know your measurements. If you have any further questions, our Client Service Team is always available to assist you

At DASHA, we pride ourselves on being a luxury fashion brand, where many of our pieces are crafted through meticulous, handcrafted processes. Each product is carefully designed and produced to uphold the highest standards of quality and craftsmanship. This commitment to perfection means that production may take additional time, as we ensure every detail is flawlessly executed to deliver a product worthy of the DASHA name.

Some of our designs are in exceptionally high demand due to their unique and creative craftsmanship. As a result, certain products may be placed on a waiting list. This ensures that each piece is crafted with the utmost care and attention, while allowing us to manage production and maintain the exclusivity that defines DASHA’s luxury fashion.

We offer returns and exchanges within 30 days from the date of delivery. Please note that certain items, such as personalized products, are not eligible for return or exchange. Eligible items must be returned or exchanged in accordance with our Policy of Product Return, Exchange, and Refund.

You may cancel or modify your order only before it is processed and shipped. Once the order has been dispatched, cancellations or modifications are no longer possible. However, you may return the item after receipt, in accordance with the guidelines of our Policy of Product Return, Exchange, and Refund.

We accept multiple payment methods, including credit cards (Visa, MasterCard, and American Express), bank transfers, and cash on delivery (within the UAE). For orders outside the UAE, only credit cards (Visa, MasterCard, and American Express) are accepted. Payments are securely processed through Stripe Inc. For more information, please refer to our General Terms and Conditions of Sale.

Personalized products are non-returnable, non-exchangeable, and non-refundable unless there is a defect. Please ensure all details are correct when placing an order for personalized items.

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our courier’s website.

Yes, we ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the consumer. Shipping fees for returns may also apply. For more information, please refer to the guidelines in our Policy of Product Return, Exchange, and Refund.

If your product arrives damaged, please notify our Client Service Team immediately, and no later than 24 hours after receipt. We will arrange for the item to be returned and either repaired, replaced, or refunded.

Aside from the time required to produce your purchased product, standard delivery within the UAE takes up to 7 business days. For international orders, delivery times vary depending on the destination, typically ranging between 7-14 business days.

You can reach our customer service team via email at: wecare@dasha.ae for general inquiries, delivery@dasha.ae for delivery issues, and return@dasha.ae for product exchanges and returns. Any notice to be given under the General Terms, the Contracts, the ToU, our Privacy Policy, or the Product Exchange, Return, and Refund Policy, must be in writing. Notices to us should be communicated via email at notice@dasha.ae or through our website’s contact form.

We are committed to providing exceptional service and ensuring your satisfaction at every step. Rest assured, we are always at your service for any inquiries or assistance you may need.

For UAE orders, applicable taxes are included in the price unless shown in the price details. For international orders, taxes and duties may be levied by the destination country, and these are the responsibility of the consumer.